At Royal Carriages, our goal is to provide an exceptional carriage experience for each and every guest, while maintaining the highest of care and safety for our mules, staff, and customers. Our friendly and knowledgeable staff strives to provide superior customer service with every interaction. We believe in rewarding excellent work, promoting from within, and building long-term relationships with our employees. Our fun, supportive culture makes this possible.
From tour guides to stable hands, we embrace these company values: Create Amazing Experiences, Communicate Openly and Honestly, Do The Right Thing, Spread Some Laughter and Have Fun, Exceed Expectations, Seek and Share Knowledge, Cooperate for Greatness.
We are always looking for great new hires to add to our team!
If you would like to join our team of carriage driving tour guides, please give us a call at 504-943-8820.
About 30 licensed tour guides are employed as mule-drawn carriage drivers at Royal Carriages. Together, our team has more than 160 years of professional tour guide experience. After rigorous applications and tests administered by New Orleans City Hall, carriage drivers obtain two separate 2-year working permits allowing them to work professionally as a tour guide and carriage driver. Prior to driving carriages, many tour guides worked as former teachers, historians, actors, paramedics, chefs, engineers, firemen, vet assistants, military, etc. Today, carriage drivers enjoy spending their work days beside a mule, enlightening travelers about our beautiful city in the beautiful sunshine.
Sitting underneath a red umbrella along the fence of Jackson Square, you'll find the on-site supervisor working to manage our 13 carriages. He or she is responsible for checking in all ticket reservations and making sure the standards of quality are always being upheld.
Stable hands ensure the health of Royal Carriage draft mules by providing outstanding care daily. Daily responsibilities include feeding, cleaning stalls, and completing other stable-related tasks with enthusiasm
As good neighbors, Royal Carriages makes a daily effort to attend to the accidental mule waste in the French Quarter. Our Street Sweep Team is always patrolling, sweeping, and providing residents and businesses with odor neutralizing products free of charge.