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Tour Departure Locations & Cancellation Policies

Group Carriage Tour Departure Location

The Dixie Bohemia Carriage Tour and The History and Haunts Carriage Tour depart from Jackson Square, located at 700 Decatur Street. Tickets must be purchased in advance to guarantee your seat on the carriage. Upon purchasing your tickets, you will receive an email and detailed tour instructions. All ticket holders must first check in with the Royal carriages Supervisor who will then place you on the correct carriage. Boarding may take up to 20 minutes on all group carriages. 

Walking Tour Departure Location 

Bare Bones will depart from the gates of Armstrong Park, located at 700 North Rampart Street. 

Weather Policy

Royal Carriages will still be conducting carriage tours and walking tours in rainy weather. All of our carriages to have tops. may cancel a tour due to inclement weather such as severe lightning storms. Customers will be notified as soon as possible and given the options to receive a full refund or reschedule for a later time or date.

Emergency Weather Cancellations

Royal Carriages will still be conducting carriage tours and walking tours in rainy weather. All of our carriages to have tops. may cancel a tour due to inclement weather such as severe lightning storms. Customers will be notified as soon as possible and given the options to receive a full refund or reschedule for a later time or date.

Refund Policy

Tickets are non-refundable and cannot be rescheduled within 24 hours of your scheduled tour. There are no refunds or reschedules for missed tour appointments.

Private Carriage Tours Departure Location 

All Ride Royal VIP Private Carriages are boarded at the corner of St. Louis & Royal Street, right across the street from Royal House Restaurant (441 Royal) and across the street from the Omni Royal Orleans Hotel (621 St. Louis). Your mule-drawn carriage will be parked along the iron fence of the Supreme Court Building and your carriage driver will be ready to assist you.

Discounts 

US Veterans can receive up to $20 off with Military ID. Other discounts can be found in local advertising and cannot be combined with any other discount. 

Smoking & Alcohol 


While we do allow passengers the opportunity to enjoy their adult beverage during a carriage tour, in the interest of customer safety, intoxicated passengers will not be tolerated. Smoking is not allowed on group carriage tours. 

Children & Pets

Infants and toddlers are exempt from tickets. Royal Carriages On-Site Supervisor is available to watch strollers that are unable to fit on carriage. 

While our carriages are pet-friendly, we allow only small lapdogs to ride group carriage tours. 

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