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Tour Departure Locations & Cancellation Policies

Group Carriage Tour Departure Location

The Cemetery and French Quarter Carriage Tour and The History and Haunts Carriage Tour depart from Jackson Square, located at 700 Decatur Street. Tickets must be purchased in advance to guarantee your seat on the carriage. Upon purchasing your tickets, you will receive an email and detailed tour instructions. All ticket holders must first check in with the Royal carriages Supervisor who will then place you on the correct carriage. Boarding may take up to 20 minutes on all group carriages. 

Weather Policy

Royal Carriages will still be conducting carriage tours and walking tours in rainy weather. All of our carriages to have tops. may cancel a tour due to inclement weather such as severe lightning storms. Customers will be notified as soon as possible and given the options to receive a full refund or reschedule for a later time or date.

Emergency Weather Cancellations

Royal Carriages will still be conducting carriage tours and walking tours in rainy weather. All of our carriages to have tops. may cancel a tour due to inclement weather such as severe lightning storms. Customers will be notified as soon as possible and given the options to receive a full refund or reschedule for a later time or date.

Refund Policy

Tickets are non-refundable and cannot be rescheduled within 24 hours of your scheduled tour. There are no refunds or reschedules for missed tour appointments.

Private Carriage Tours Departure Location 

All Ride Royal VIP Private Carriages are boarded at 700 Decatur St.  Your mule-drawn carriage will be parked along the iron fence of Jackson Square and your carriage driver will be ready to assist you.

Discounts 

US Veterans can receive a 20% off with Military ID. Other discounts can be found in local advertising and cannot be combined with any other discount. 

Smoking & Alcohol 


While we do allow passengers the opportunity to enjoy their adult beverage during a carriage tour, in the interest of customer safety, intoxicated passengers will not be tolerated. Smoking is not allowed on group carriage tours. 

Children & Pets

Infants and toddlers are exempt from tickets. Royal Carriages On-Site Supervisor is available to watch strollers that are unable to fit on carriage. 

While our carriages are pet-friendly, we allow only small lapdogs to ride group carriage tours. 

Latest Royal News

Temporarily Closing Operations: A message on 3/19/2020

March 19, 2020 - It is with a heavy heart that we have decided to temporarily close the operation of tours beginning March 19th, 2020, until further notice (at least the next two weeks).   This is...read more

I took my 10-year-old history-loving son to New Orleans. We took a carriage ride through this company. Amazing! Best carriage ride we have ever had in New Orleans. The driver shared so much interesting New Orleans history and my son hung on every word. He asked her a million questions throughout the tour. The tour was interesting to me as well and I learned a lot about New Orleans history, I didn't know. At one point, when we passed Pat O'Brian's, one of the waiters threw Mardi Gras beads to my son, which he thought was so cool. He had read a Magic Tree House book about John Lafitte's Blacksmith Shop and told me he wanted to see it when we when went to New Orleans. We actually stopped in front of it on our carriage ride, and the driver talked about it being a meeting place for Andrew Jackson, his pirate buddies, and other infamous characters. But through those meetings, Jackson gathered his army and later won the Battle of New Orleans. My son was beyond excited about this story! Definitely worth the money! This teacher/mom highly recommends it for families interested in seeing New Orleans by carriage and wanting to expose their children to New Orleans history.

TripAdvisor Member: ThatGirl1964, AL, USA

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