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Monthly Archives: March 2020

New Orleans news from Royal Carriages Tours

Temporarily Closing Operations: A message on 3/19/2020

Posted by Kimmie Carlos on March 19, 2020

It is with a heavy heart that we have decided to temporarily close the operation of tours beginning March 19th, 2020, and will reopen July 3th, 2020.

This is in keeping with the declaration by Louisiana Gov. John Bel Edwards regarding containment of Covid19 – the Corona Virus. It is determined to be in the best interest of our guests and our employees.  

Please check back with us for updates.

If you are scheduled between now and July 3rd, 2020 and would like to reschedule, please contact us at [email protected] 

All of the mules and team members cannot wait to see you when we resume operations. In the meantime please support your local businesses and buy gift cards. 

 

Sincerely, 

Royal Carriages Management

 

Response to Corona Virus: March 2020

Posted by Kimmie Carlos on March 15, 2020

Royal Carriages cares deeply about your health, wellness, and safety. We’re in unnerving times, and we want to express our appreciation to our always thoughtful community as we work together to safely navigate the spread of coronavirus (COVID-19).

 

We know from many of you that getting away is often an important respite in the most stressful of times - whether during an intense period of work, school, or something else. If you're willing, well, and comfortable, we want you to know that we are here for you and welcome you to join us in the City of New Orleans whether you are a Native New Orleanian or seeing our city for the first time, and experience the simple joys of exploring our city.

 

Here are some of the things we are doing in response to the coronavirus:

  • We have intensified cleaning procedures to ensure our carriages are more deeply disinfected to prevent germs from spreading and to ensure your safety. 
  • We are closely monitoring the guidance of local health officials and the CDC for our area. We are following all the recommendations to provide for our guest’s safety and comfort on our tours.
  • Given the uncertainty surrounding the coronavirus, we are forgoing our standard all sales final policy.  If you have a reservation and feel sick or otherwise do not feel up to joining us, please reach out to us 48 hours prior to your reservation and we will provide you with a  full refund and hope you can join for some fun in the future.

 

Until then please stay healthy and safe!

 

You can tell that the mules at Royal Carriages are part of the team and treated with kindness and respect. Guests on the tour are invited to give the mule treats after the tour to let the mule know they did a good job.

TripAdvisor Member: Melissa, New York, USA

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